Roll Call Mondays: Keeping Client Concerns & Issues Front and Center

In today’s climate of companies claiming to be the best, Biotech Pro Pest Management is a company that keeps its client’s and customers’ concerns and issues front and center. This is how we win! “Roll Call Mondays” is a look inside BioTech Pros, an opportunity for BioTech Pest Control CEO & General Manager Cliff Akpan to meet with his staff members,

 go over their company’s vision and mission, as well as address any customer concerns or industry protocol questions. 

“It helps us prepare for battle,” says Mr. Akpan. It also keeps our employees on point by staying in touch with what matters most – our clients’ needs.

“We not only invest in new technologies we invest in our guys! Coming off the industries largest convention Pest Control 2021 in Vegas, myself (Clif Akpan) and one of our senior managers were able to attend Leading workshops, and network with other trailblazers

in the industry to bring back to our guy a wealth of knowledge and practices that will make the BIOTECH System the Gold standard in the industry. “

We are blessed to have our BioTech Pro technicians. Our Pest Management Company is growing faster than any other company in the industry because we keep our client’s and customers’ concerns at the forefront of everything that we do. We never forget who pays us-our customers! “It is important for us to meet with the Guys, to go over company concerns, customer issues, and industry protocols. It helps us prepare for battle and keeps our soldiers ready for war.”

Thank you for allowing BioTech Pro Pest Management to serve you! If there is anything we can do to improve our service, please let us know. We appreciate your business!

Cliff Akpan, CEO & General Manager

BioTech Pro Pest Management :

– Pest Control

– Rodent Control

– Biotech Pro Pest Management

– Industry Protocols

– Customer Concerns

– Leading Workshops

– Trailblazers in the industry.

Proudly serving:

The Greater Washington, DC metropolitan area & Baltimore

BioTech Pro Pest Management is the only choice for your pest control needs! We are experts in rodent control and have a variety of services to meet your needs. Contact us today for a free consultation!

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Rat Inspection at a Residential Property in Northwest Washington DC

This video shows how we inspect for rat infestation, in this case at a residential property in Northwest Washington DC.

Check out our other rat jobs!

Inspection and Finding

A thorough inspection uncovered two main entry points through which rats might invade the property. Two key findings helped us identify the problem and the solution.

  • Finding #1 Brown spots around an unsealed wooden basement door led us to the conclusion that this was the rodents’ entry point.
  • Finding #2 We also found a big opening through the access point where pipework entered the building. More brown spots on pipework covers revealed large scale rat activity. Rats had also chewed larger openings making it even easier for them to gain access.


big-opening-at-pipeline-access-point


brown-spots-around-unsealed-wooden-door

Solution and Suggestion

This was a heavy infestation. The speediest response possible was necessary. Our proposed solution was to use soft bait to decrease the rat population. This is in contrast to the use of sticky plates and traps which some rats are smart enough to avoid. We also proposed the sealing of the basement door and pipeline openings. In accordance with our standard terms of trading, a 90 day warranty would be given to customers after last treatment.

Click here to check more of our interesting jobs.

If you have any questions/comments, either leave me a comment below.

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Rats Nesting in Yard of a Northwest Washington DC Home

The discovery of rats started when the tenant of one customer in Northwest Washington DC reported hearing noises in a basement ceiling. The video shows how we identified the problem and makes suggestions for prevention.

Check out other rat jobs we have done.

Inspection

The discovery of burrows at the property indicated a severe rat infestation. Four issues arose:

  1. The AC unit sat directly on dirt. This made it possible for rats to burrow up underneath, attracted by the machine's warmth.
  2. The property's front garden had been sown with tomatoes, peppers and flowers — a food source for rats
  3. A crawl space underneath the front porch, located next to the garden, would make a fine home for rats
  4. The property 's untidy back yard was strewn with construction materials, providing a beach head from where rats could invade the house

Prevention and Recommendation

The best solution was to eliminate the source of the problem. Our main recommendation for achieving this objective was the complete removal of the front garden followed by a deep clean of the area to remove the mess.

As an alternative we suggested a maintenance plan, to include the setting of bait and monthly inspections.

If you have any questions/comments, either leave me a comment below.

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Rats and American Cockroaches Treatment and Exclusion Job in Northeast Washington DC

Rats and cockroaches are the last visitors you want in your home. They eat your food. They spread disease. They multiply rapidly. And they thrive anywhere in your home. Once they start feeling at home, they are extremely difficult to get rid of.

On June 9, 2015, after some DIY efforts, Jeremiah from Northeast Washington DC called us about his finding of rats and cockroaches in the kitchen of his home.

Check out other rats/roaches jobs we have done.

BioTech Free Inspection

Clifford in kitchen crawl space

We showed up for the free BioTech inspection. During the process, we noticed that the entry point for the rats and cockroaches is the crawl space under the kitchen stove. The crawl space was extremely small and hard to access. It was damp because of a pipe leak. And the moisture was trapped down there due to lack of ventilation. That made it an ideal environment for the rats and American cockroaches to thrive.

We also found cracks in foundations on the side of the wall leading to the neighbor’s house, through which rats were getting in.

We informed Jeremiah of our findings, including problems that the customer might have not noticed.

Note: We always make recommendations to help prevent future infestations.

Eradication and Exclusion Process

Clifford removing dead rats

We set up granular bait in the crawl space to kill the cockroaches, and soft baits for rats. Note: We use eco-friendly products that are pest specific. And we use tamper-proof stations so children and pets are safe during the process.

We came back in five days and removed six dead rats. Cockroaches were exterminated as well. We recommended the customer to fix the damp problem caused by the leaking pipes and allow venting to alleviate the problem. Another job well done!

If you have any questions/comments, either leave me a comment below.

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